Omar

Nofl

IT Consultant


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WHM: Account Creation Status: failed (Sorry, a passwd entry for that username already exists.)

August 27, 2013Omar Nofl0 Comments

While restoring a cPanel account, I encountered the following error.

“Account Creation Status: failed (Sorry, a passwd entry for that username already exists.)”

Please check for entries of that usernames in the following files and if there is any, remove those entries.

/var/cpanel/databases/users.db

/etc/dbowners

It did the trick for me. After removing these entries, execute the following command.

userdel -f username

This will also fix the error, “Account Creation Status: failed (Sorry, a mysql user with the name already exists”


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